Terms and Conditions
PRIVACY POLICY
The OWNER OF THE WEBSITE wishes to inform users and customers of its website, the policy carried out regarding the processing and protection of personal data of those who voluntarily use the contact forms to contact the OWNER OF THE WEBSITE, as well as access to its own page, which involve the communication of their personal data to the OWNER OF THE WEBSITE.
which involve the communication of their personal data to the OWNER OF THE WEBSITE.
A.- Identification of the data controller.
The OWNER OF THE WEBSITE, provided with CIF 21026808R, informs the user and customer of its website of the existence of a record of automated activities of personal data called CUSTOMERS, where personal data that the user and the customer communicate in order to manage your request are collected and stored.
B.- Updating of policies.
The OWNER OF THE WEBSITE will modify, without prior notice, this privacy policy whenever necessary to adapt it to any legislative, regulatory, jurisprudential, administrative change or in order to adapt this policy to the instructions issued by the Data Protection Agency or legitimate object of any modification of this policy, notwithstanding the foregoing, will be published and warned on the website of the OWNER OF THE WEBSITE.
C.- Purpose of the Register of activities.
The OWNER OF THE WEBSITE does not request on its website, data to Internet users who visit it, except merely identifying data, therefore, the communication of personal data by the user to the OWNER OF THE WEBSITE through its website can only be understood to take place when they voluntarily use the contact form service or other means of communication to contact the OWNER OF THE WEBSITE, since in these cases the processing of data is inevitable and implicit to the communication system. For these cases and those described in the following section, the entity informs the client that the processing of the data is carried out for the following purposes: To carry out all procedures related to the preparation of budgets, contracting and provision of services of the OWNER OF THE WEBSITE, to the company to which it belongs or, where appropriate, to the interested party who requests it. As well as attending to and answering communications received and commercial prospecting to keep users informed of any promotions.
D.- Consent.
It is reported that when the user does not maintain business relations with the OWNER OF THE WEBSITE, and send an email or a communication to the OWNER OF THE WEBSITE, indicating other personal data, the user will be giving their free, unequivocal, specific, informed and express consent to the processing of their personal data by the OWNER OF THE WEBSITE, for the purposes set out above, as well as to attend their communication or send documentation. For the same purposes, the WEBSITE OWNER informs that, if the client sends an e-mail or communicates to the WEBSITE OWNER their personal data by reason of the position they hold in a company, whether as an administrator, manager, representative and/or any other position as a contact person in the company, it will be understood that such communication entails the provision of their free, unequivocal, specific, informed and express consent, unequivocal, specific, informed and express consent for the processing of your personal data by the WEBSITE OWNER, for the purposes set out above.
E.- Identification of the recipients for whom the WEBSITE OWNER intends to transfer or access data on behalf of third parties. The OWNER OF THE WEBSITE only plans to carry out transfers or communications of data that, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter RGPD), must be carried out to meet its obligations to the Public Administrations, Bodies or persons directly related to the OWNER OF THE WEBSITE, in the cases that are required in accordance with the Legislation in force in each matter and at each moment or in the cases in which it has expressly consented.
Likewise, the OWNER OF THE WEBSITE informs the user that any other transfer of data that must be made, will be brought to their attention when so provided by the RGPD, informing them expressly, precisely and unequivocally of the recipients of the information, the purpose for which the data will be used, and the nature of the data transferred, or where appropriate, when the RGPD establishes it, specific and informed unequivocal consent will be requested from the user beforehand. However, the OWNER OF THE WEBSITE informs the user and the client that any processing of personal data is subject to the legislation in force in Spain on data protection, established by the RGPD and its complementary and development regulations. In this sense, the OWNER OF THE WEBSITE is only responsible for and guarantees the confidentiality of the personal data requested by the user through the website.
F.- Quality of the data.
The OWNER OF THE WEBSITE warns the user, that except for the existence of a legally constituted representation, no user can use the identity of another person and communicate their personal data, so the user at all times must take into account that, you can only include personal data corresponding to their own identity and that are adequate, relevant, current, accurate and true. For this purpose, the user shall be solely liable for any direct and/or indirect damage caused to third parties or to the OWNER OF THE WEBSITE, by the use of personal data of another person, or their own personal data when they are false, erroneous, not current, inadequate or irrelevant. Likewise, the user who uses the personal data of a third party shall be liable to the latter for the obligation of information established in the RGPD for when the personal data have not been obtained from the interested party, and/or for the consequences of not having informed him/her.
G.- Exercise of the rights of Access, Rectification, Limitation of processing,
Portability, Cancellation, Opposition to processing and Deletion of data.
The WEBSITE OWNER informs the user of the possibility of exercising their rights of access, rectification, limitation of processing, portability, opposition to processing and deletion of their data as well as the right to lodge a complaint with the Control Authority by writing to the WEBSITE OWNER at the following address: CRONISTA UTRILLA SERRANO , ALCALA LA REAL 23680 or by post to INFO@IRISSHOP.es, enclosing in both cases their DNI or identity card. ID card.
H.- Use of forms for the collection of personal data.
In the contact forms on the website, where personal data is collected, the user must expressly consent, prior to sending the same, to the acceptance and knowledge of the privacy policy by filling in the "I have read and accept the privacy policy" check box, the content of which can be accessed via the attached link that will send you this legal notice. If the check box is not ticked by the user, the data contained in these forms will not be sent.
I.- Security measures adopted in relation to the processing of personal data.
The OWNER OF THE WEBSITE informs the user that, in accordance with the provisions of the RGPD, has adopted the necessary technical and organisational measures to guarantee the security of personal data and to avoid its alteration, loss, treatment or unauthorised access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed. Likewise, the OWNER OF THE WEBSITE guarantees the user the fulfilment of the duty of professional secrecy with respect to the personal data of users and the duty to protect them.
J.- More information on privacy policy.
If you wish to obtain more information about our privacy policy, you can click on the following link on our website (please note the link to the second layer privacy policy that we send you).
INTELLECTUAL AND INDUSTRIAL PROPERTY
By virtue of the provisions of current legislation regulating Intellectual Property, the reproduction, distribution and public communication, including its mode of making available, of all or part of the contents, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, of this website, for commercial purposes, on any support and by any technical means, without the authorisation of the OWNER OF THE WEBSITE, are expressly prohibited. All the contents of the website constitute a work whose property belongs to the OWNER OF THE WEBSITE, and none of the exploitation rights of the same may be understood to have been ceded to the user, beyond what is strictly necessary for the correct use of the website.
In short, users who access this website may view the contents and make, where appropriate, authorised private copies provided that the elements reproduced are not subsequently transferred to third parties, nor are they installed on servers connected to networks, nor are they subject to any type of commercial exploitation. Likewise, all trademarks, trade names or distinctive signs of any kind that appear on the website are the property of the OWNER OF THE WEBSITE, without it being understood that the use of or access to the same attributes any right over the same to the user.
The establishment of a hyperlink does not imply in any case the existence of a relationship between the OWNER OF THE WEBSITE and the owner of the website in which it is established, nor the acceptance and approval by the OWNER OF THE WEBSITE of its contents or services.
services. Those persons who intend to establish a hyperlink must request prior written authorisation from the WEBSITE OWNER. In any case, the hyperlink will only allow access to the home-page or home page of our website, and must also refrain from making false, inaccurate or incorrect statements or indications about the WEBSITE OWNER, or include illegal content, contrary to good customs and public order. The OWNER OF THE WEBSITE is not responsible for the use that each user makes of the materials made available on this website nor for the actions carried out on the basis of the same.
6) EXCLUSION OF GUARANTEES AND LIABILITY
The content of this website is of a general nature and is for information purposes only, and access to all content is not fully guaranteed, nor is its completeness, correctness, validity or currency, nor its suitability or usefulness for a specific purpose.
The OWNER OF THE WEBSITE excludes, to the extent permitted by law, any liability for damages of any kind arising from: The impossibility of access to. the website or the lack of truthfulness, accuracy, completeness and/or timeliness of the contents, as well as the existence of vices and defects of any kind of content transmitted, disseminated, stored, made available to those who have accessed through the website or the services offered.
The presence of viruses or other elements in the contents that may cause alterations in computer systems, electronic documents or user data.
Failure to comply with the law, good faith, public order, traffic uses and this legal notice as a result of incorrect use of the website. In particular, and by way of example, the OWNER OF THE WEBSITE is not responsible for the actions of third parties that violate intellectual and industrial property rights, business secrets, rights to honour, personal and family privacy and self-image, as well as the regulations on unfair competition and illegal advertising.
Shipping and returns
Package shipment
As a general rule, packages are sent within 48 hours of receipt of payment, by post with tracking number and delivery without signature. If you prefer registered delivery by another carrier, an additional charge will be applied. Please contact us before requesting this option. Whichever shipping method you choose, we will provide you with a link to track your order online.
Shipping costs include handling and packaging costs as well as postal charges. Handling fees have a fixed price, while transport fees may vary depending on the total weight of the package. We advise you to group all your items in one order. We cannot combine two different orders, and shipping costs will be applied to each order individually. We are not responsible for any damage to your package after shipping, but we do our best to protect all fragile items.
Returns
The garments have a period of 10 days for their return, as long as they have their label, and without signs of use, and in perfect condition, no money is refunded, a voucher is given with the same amount of the "garment, footwear, etc.".
Sale garments are "NOT RETURNABLE".
This option is in addition to your legal rights as a consumer regarding the return of defective products. "What happens if I receive a defective item?" below:
If you receive a defective product, you must report it within 48 hours from the date of delivery.
Once you have informed us of the incident, we will collect the goods free of charge and return them to our facilities for checking.
After verifying the incident, we will send another product that you should receive at your home within a period not exceeding 72 hours, counting from the entry into our facilities of the returned product.
If you wish to return the order or some of the items, please contact us. You must provide us with the following information:
Web order number, buyer's details associated with the order.
The full address where we can collect the items.
A contact telephone number
Any other information regarding collection times, etc.
Below, we indicate which items can be returned and the return charges, if any.
In order for the return to be effective, all products must be unopened and in their original packaging. Any manipulation or deterioration of the same, can cancel all or part of the return.
The costs of collection will be charged to the buyer, previously informing of the cost and discounting, in case of acceptance, this amount of the corresponding credit to be issued.
The original shipping costs of the order, if any, will not be refunded for purchases of less than €90.
Similarly, the initial shipping costs will be deducted, if they have not been generated, for purchases over 90 €.